1. Feelings aroused in the counselor by the client
2. Feelings have to do with unresolved conflict from other past or present relationships, rather than the therapeutic relationship with this particular client
3. Discuss how you are affected by certain clients in supervision with a colleague
4. Get others' perspectives on whether you are maintaining unconditional positive regard
5. Self-knowledge is the basic tool in dealing with countertransference
6. Unacknowledged, this can lead to an unproductive group
7. If leaders are not willing to deal with their own issues, how can they expect clients to do so?
8. Countertransference in groups can be indicated by exaggerated and persistent feelings that tend to recur with various clients of different groups